Notchural Kouture Fleece Hoodie

How do I choose the right size?

Our premium streetwear pieces are designed with a contemporary fit. We recommend checking our detailed size chart before ordering. Each product page includes measurements for chest, length, and sleeve width to ensure the perfect fit.

Do your pieces run true to size?

Most of our collection runs true to size. However, some limited edition pieces may have a slightly oversized or fitted silhouette. Always refer to the individual product description and size guide for specific fit information.

What if the size doesn't fit?

We offer free exchanges within 30 days of delivery. If your piece doesn't fit as expected, simply contact our customer service team to arrange an exchange.

What are the shipping options?

We offer standard and express shipping to most countries. Standard shipping typically takes 5-7 business days, while express shipping arrives within 2-3 business days.

How much does shipping cost?

Shipping costs are calculated based on weight and destination. You can see the exact shipping cost at checkout using our Shipping Calculator before completing your purchase.

Do you offer free shipping?

Yes! Orders over $100 qualify for free standard shipping. Express shipping upgrades are available at checkout for an additional fee.

Can I track my order?

Absolutely. Once your order ships, you'll receive a tracking number via email so you can monitor your delivery in real-time.

What is your return policy?

We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery. The piece must be unworn, unwashed, and in original condition with all tags attached.

How do I initiate a return?

Contact our customer service team with your order number and reason for return. We'll provide you with a prepaid return shipping label and instructions.

What about exchanges?

Exchanges are free within 30 days. Simply request a different size or color, and we'll ship your replacement piece immediately upon receiving your return.

Are there any non-returnable items?

Final sale items and custom/personalized pieces cannot be returned. These are clearly marked on the product page.

What materials do you use?

Our premium streetwear collection features high-quality fabrics including organic cotton, sustainable blends, and technical materials. Each product page lists the exact fabric composition and sourcing details.

How should I care for my pieces?

Most items should be machine washed in cold water on a gentle cycle. Turn pieces inside out to preserve color and print quality. Air dry whenever possible to maintain shape and longevity.

Can I dry clean my streetwear?

We recommend checking the care tag on your specific piece. Most of our collection is designed for home washing, but some premium pieces may benefit from professional care.

How do I prevent fading and shrinkage?

Wash in cold water, avoid bleach, and air dry to prevent fading. Our fabrics are pre-shrunk, but following these care instructions will ensure your pieces maintain their quality for years to come.

Are your pieces ethically produced?

Yes. We partner with certified manufacturers who maintain fair labor practices and safe working conditions. All our production facilities are regularly audited to ensure compliance with international labor standards.

What sustainable materials do you use?

We prioritize organic cotton, recycled polyester, and other eco-friendly fabrics. Our packaging is 100% recyclable and made from recycled materials.

What is your environmental commitment?

We're committed to reducing our carbon footprint through sustainable sourcing, efficient production, and responsible shipping practices. A portion of our profits supports environmental initiatives.